Returns and Exchanges

Returns and exchanges are welcome 30 days from your Order Date. Items returned to us must be like-new and resellable-- unwashed, unsoiled, unscented condition with all packaging, instructions, and accessories.

Please allow approximately 1-2 weeks for your refund to be processed from the time we receive it at our warehouse. We try to process exchanges as quickly as possible within 2 business days.

All shipping expenses will be deducted from refunds, even if a free shipping promotion was in place. We reserve the right to refuse a return if past 30 days or if received in unacceptable condition.

How to Send your Return/Exchange to Attached to Baby

For Returns, please send your packages back to:

Attached to Baby, LLC - RETURNS
13528 20th Ave NE
Seattle, WA, 98125

For Exchanges, use this address:

Attached to Baby, LLC - EXCHANGES
13528 20th Ave NE
Seattle, WA, 98125

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Avoid Restocking Fees

A 10% restocking fee will be deducted from all refunds for items that are not in like-new condition when returned to us. Items that are dirty, washed, scented, not in original packaging or that do not include all original instructions/dvds will incur a 10% restocking fee.

1. Include a copy of your invoice with your return.
2. Include all packaging, brochures, and accessories that were included with the item.
3. Carefully fold all products and package the item(s) with adequate protection. (Do not use the carrier box as the shipping box.)
4. When shipping back, we suggest some sort of delivery confirmation, tracking and/or insurance so we both know that the package arrived.

Certain items are non returnable or exchangeable for sanitary reasons or if they are on clearance or a final sale. All items of this nature will be noted on the product page and on the invoice.

If item is received in poor condition (excessively wrinkled, scented, pet hair/linty or soiled), smelling of smoke, or 30 days past your order date, your item(s) may be returned to you at your expense.